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	Customer Satisfaction Survey At Fence Authority, we are continually striving to improve our customer experience. Your feedback is the best information we can gather to achieve this goal. Thank-you in advance for participating in our survey.   1. Does our web site provide adequate information?                               Poor                           Average                       Excellent   n/a   Recommendations/Comments   2. Do you consider our brochure professional?                               Poor                           Average                       Excellent   n/a   Recommendations/Comments   3. Throughout your TFA experience, has our office staff responded to your needs adequately?                               Poor                           Average                       Excellent   n/a   Recommendations/Comments   4. How do you rate the attitude of our estimator?                                Poor                           Average                       Excellent   n/a   Recommendations/Comments   5. Did our estimator provide sufficient product knowledge?                                Poor                           Average                       Excellent   n/a   Recommendations/Comments   6. Are you satisfied with the scheduling of your fence installation?                               Poor                           Average                       Excellent   n/a   Recommendations/Comments   7. How do you rate the quality of the materials of your fence?                               Poor                           Average                       Excellent   n/a   Recommendations/Comments   8. How do you rate the quality of workmanship?                               Poor                           Average                       Excellent   n/a   Recommendations/Comments   9. Was our installation crew professional?                                Poor                           Average                       Excellent   n/a   Recommendations/Comments   10. How do you rate the TFA warranty compared to other fence companies?                               Poor                           Average                       Excellent   n/a   Recommendations/Comments   11. Do you consider TFA a professional organization?                               Poor                           Average                       Excellent   n/a   Recommendations/Comments   12. Would you recommend TFA to friends and family?                               Poor                           Average                       Excellent   n/a   Recommendations/Comments   13. What other questions would you recommend for this survey?    Optional Customer Information Name Address Email   Additional Comments
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