Privacy Policy - The Fence Authority

Privacy Policy

Sales Terms and Conditions of Use

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "Site"). By using this site, you agree to the following terms of use. If you do not agree to these terms, you may not use this site. The Fence Authority reserves the right, at any time, to modify, alter, or update these Terms of Use. By accepting our terms of use, you agree to be bound by such modifications, alterations, or updates.


Website Information

The information contained in this Site, including but not limited to the rules that govern the use of the Site, is subject to change without notice. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules as changed.

Sales Tax

It is the responsibility of the purchaser to comply and remit any applicable state sales tax to the state of delivery or residence (excluding Pennsylvania, where we will apply and charge sales tax).

Credit Card Charges accepts Visa, Master Card, Discover, and PayPal. By entering your credit card info. and clicking  "complete order" you are authorizing to charge your account for the total price stated.


The prices of the products on this website are for “MATERIALS ONLY.” Labor is not included. If you live within our installation region, you can call for an installed price quote. Prices are subject to change without notice. The price posted on the date of purchase is the only price available.

Order Acceptance

The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. The Fence Authority reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of any order.
Upon acceptance, all sales are final – Sorry, we cannot allow products to be returned – no returns.

Made To Order or Custom Items

All items not listed as “In Stock” on this website must be acquired or produced by The Fence Authority and are therefore considered Custom and are not returnable.

Material Shortages/Overages

The Fence Authority is not responsible for material shortages or overages for self-installed fences. The Fence Authority cannot foresee field conditions or design changes that may change during installation.  The Fence Authority will provide the best estimate based on the information provided by the purchaser.

All Itemized material takeoffs that are computer-generated lists based on the diagram entered by The Fence Authority Fence Consultants while on site are to be confirmed as accurate by the purchaser.

Material Delivery

The Fence Authority is not responsible for the safety of any materials delivered to a site that is unsupervised or when the purchaser is not available to sign and confirm the material delivery. All deliveries are truck side. This means The Fence Authority will only unload directly next to the company truck. The Fence Authority will not drive the delivery truck off of paved or surfaces.

The Fence Authority is not responsible for any damage to the ground, which may result from material drop or from truck tires during delivery.

Failure by The Fence Authority to meet estimated delivery dates is not grounds for cancellation without liquidation charges, and The Fence Authority is not liable for loss or damage due to such an occurrence.

Product Weathering

The Fence Authority is not responsible for “PRODUCT WEATHERING” while products wait for purchaser pick up or purchaser release for delivery.

Pool Fences

When purchasing a fence for swimming pools, it is the responsibility of the consumer to verify with local municipalities that the style of fence being purchased meets the local pool code. Many of our products meet the BOCA and IRC codes. The Fence Authority shall be held harmless from any and all arising liabilities.

Matching Existing Fence

From time to time, we update or modify the specifications of our fences to reflect changing product lines and better ideas.  It is the purchaser’s responsibility to inform The Fence Authority when attempting to match an existing fence, whether previously purchased from The Fence Authority or from a competitor, and provide all necessary information and specifications.


All Web site design, text, graphics, and the selection and arrangement thereof Copyright © The Fence Authority 2015, or in the case of product material, all text and graphics are Copyright by the original owner. All RIGHTS RESERVED. Permission is granted to copy electronically and to print in hard copy portions of this Web site for the sole purpose of using this Web site as an information resource (or of ordering goods or services and using this site as a shopping resource). Any other use of materials on this Web site—including reproduction for purposes other than noted above, modification, distribution, or reproduction—without the prior written permission of The Fence Authority is strictly prohibited.


The Fence Authority Web site and The Fence Authority logo are service marks of The Fence Authority, Inc. All other trademarks, product names, and company names or logos cited herein are the property of their respective owners.

Links to Other Web Sites

The Fence Authority makes no claim or representation, and accepts no responsibility, regarding the quality, nature, or reliability of the sites accessible by hyperlinks from this Site, or Web sites linking to this Site.

Warranties and Disclaimers

The Fence Authority intends for the information and data contained in the Site to be accurate and reliable, however, since the information and data have been compiled from a variety of sources, it is provided "AS IS." The Fence Authority EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE THIS SITE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

This Web site is operated by The Fence Authority from its offices in West Chester, PA, USA. The law of the State of Pennsylvania shall govern these terms and conditions, without reference to its choice of law rules. The Fence Authority makes no representation that the information in the Web site is appropriate or available for use in other locations, and access to the Site from territories where the content of the Site may be illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

Use of this site constitutes acceptance of our Terms of Use Copyright © – by The Fence Authority, Inc. All rights reserved.

Wood Fence

Wood Fencing does not have any warranty. Wood is a live, natural product, and we cannot control, nor can we warrant warping. Manufacturer warranties are valid on aluminum and vinyl fences. Split rail is a rustic product. The wood may be rough, discolored, and extremely rustic in some cases. We cannot allow sorting of the less desirable pieces.


The Fence Authority makes no representations that the railings offered meet any safety or other codes.  It is the responsibility of the consumer to verify that the railing being purchased meets any local, state, or national codes. The Fence Authority shall be held harmless from any and all arising liabilities.

Our Privacy Policy: Privacy & Security

Your Personal Information

The Fence Authority is the sole owner of the information collected on this site. We will not sell or rent this information, nor will we share it in ways different from what is disclosed in this statement.

Cookies and IP Numbers

The Fence Authority is firmly committed to customer privacy. We use your IP address simply to help diagnose problems with our server and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We use cookies to keep track of your shopping cart and for other purposes, such as to personalize the site. If you set your browser to reject cookies, you will still be able to use The Fence Authority site; however, the site will not be able to recognize your cart, your account, or any personalization. Click here for a guide on how to set your browser’s cookies.

External Links

This site contains links to other Web sites. The Fence Authority is not responsible for the privacy practices or the content of such sites.

Our site uses an order form for you to request information, products, and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for the sole benefit of The Fence Authority to send information to customers about orders, about our company, and to send promotional material from some of our partners. This information is also used for billing and to contact you when necessary. Demographic and profile data is also collected at our site. We use this data to tailor your experiences at our site, to show you content that we think you might be interested in, and to display the content according to your preferences. Customer information is considered to be an asset of The Fence Authority, and as such, may be transferred to another company as part of an acquisition of The Fence Authority. You may opt-out of receiving mailings; see the choice/opt-out section below.

This Web site takes every precaution to protect our users’ information. When you send sensitive information (such as your credit card number) to us via our registration/order form that information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with https:// instead of http://.If you have any questions about security at our Web site, send an email to

Legal Disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or to comply with a legal process served on our Web site.


⚠ Unsupported Browser ⚠

The Fence Authority probably won't work great in this browser.

We generally only support the recent versions of major browsers like Chrome, Firefox, Safari, and Edge. Use this one at your own risk.

⚠ Unsupported Browser ⚠ The Fence Authority may not work properly in this browser.